Client onboarding portal

Client onboarding without the email chase

Blae helps agencies move from signed contract to first deliverable with structured intake, file collection, access details, approval contacts, and client-ready onboarding visibility.

Intake

Tracked

Approvals

Tracked

Proof

Tracked

June deliverables

Client portal and agency delivery view

Live
Brand kickoff intakeWaiting on client
4 social postsReady for approval
Monthly reportProof attached

Step 1

Intake

Step 2

Plan

Step 3

Approval

Step 4

Proof

Intake

Collect the details that make delivery possible

A kickoff call should not be the only place important details live. Blae keeps onboarding responses organized so delivery managers, creatives, and assistants can find what they need.

  • Brand, audience, goals, assets, access, and stakeholder details
  • Approval contacts and review preferences
  • Reusable intake templates for common agency services
Workflow

A delivery loop built around how agency work actually repeats

Blae connects the post-sale workflow that usually gets split across forms, boards, folders, approval links, and status meetings.

  • Collect intake details, assets, access, and approval contacts before delivery starts.
  • Turn service plans into weekly, bi-weekly, or monthly deliverables.
  • Move each deliverable through draft, approval, requested changes, locked, posted, and proof.
  • Give clients visibility without exposing your internal project management noise.
Visibility

Know what is due, blocked, approved, and delivered

Small agencies miss work when status depends on memory. Blae gives the team and the client a shared view of where deliverables stand without another spreadsheet audit.

  • See what is waiting on the agency, the client, or final proof.
  • Keep captions, assets, approvals, and revision notes attached to the right deliverable.
  • Use version history so final approval is tied to the actual work that shipped.
  • Track recurring package work by client, period, service plan, and status.

What to look for

CapabilityBlaePM toolsSpreadsheets
Client intakeBuilt inUsually separateManual
Recurring deliverablesService-plan basedTemplate-heavyManual rows
Approval versionsAttached to deliverablesConfigurableScattered
Proof of workCaptured in workflowCustom setupEnd-of-month hunt

Run delivery from one place.

Start with intake, keep approvals attached to deliverables, and show clients what shipped.

Start free

FAQs

What should an agency onboarding portal collect?

It should collect goals, scope details, files, brand assets, account access, stakeholders, approval contacts, deadlines, preferences, and anything the delivery team needs to start work.

How does onboarding connect to delivery?

In Blae, onboarding details live in the same system as the recurring deliverables, approvals, and proof that follow, so important context does not get stranded in a form response.