Privacy Policy

We may collect information you provide directly to us, such as your name, email address, billing details, organization information, account settings, messages, uploaded files, and other content you submit through Blae.

We may also collect technical and usage information automatically, such as device data, browser type, IP address, log data, page visits, interactions with the platform, and diagnostic information used to operate and secure the service.

We use information to provide, maintain, secure, and improve Blae; authenticate users; process transactions; communicate with you; respond to support requests; and understand how the service is being used.

We may also use information to prevent fraud, enforce our terms, comply with legal obligations, and protect the rights, safety, and integrity of Blae, our users, and third parties.

We do not sell personal information. We may share information with service providers and infrastructure partners that help us operate Blae, such as hosting, storage, authentication, analytics, email, or payment providers, subject to appropriate contractual protections.

We may also disclose information if required by law, to respond to valid legal process, or when reasonably necessary to protect rights, investigate misuse, or address security issues.

Content you or your team upload to Blae may include project data, deliverables, comments, attachments, approvals, and other operational records. We process this information only to provide the service and related support, security, and product functionality.

Organizations using Blae are responsible for the content they submit and for ensuring they have a lawful basis to process any personal information contained in that content.

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records.

Retention periods may vary depending on the type of information, the sensitivity of the data, and whether the information is needed for security, compliance, or operational continuity.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may update certain account information through the product, and you may contact us to request access, correction, or deletion of personal information where applicable law provides those rights.

You may also opt out of non-essential marketing communications by using the unsubscribe options in those messages or by contacting us directly.

Your information may be processed and stored in countries other than your own, including where our service providers operate. Where required, we take appropriate steps to protect personal information transferred across borders.

Blae is intended for business use and is not directed to children. We do not knowingly collect personal information from children under the age required by applicable law without appropriate authorization.

We may update this Privacy Policy from time to time to reflect changes in the service, our practices, or legal requirements. When we do, we will update the effective date above and may provide additional notice when changes are material.