Template

Client handoff checklist for agencies

A sales-to-delivery handoff checklist for agencies that need the first month to start cleanly.

Handoff checklist

  1. 1Signed scope and package
  2. 2Promised start date and first deliverable date
  3. 3Stakeholders and approval contacts
  4. 4Known risks or sales notes
  5. 5Files and access still needed
  6. 6Client expectations and reporting preferences
  7. 7Internal owner
  8. 8First delivery cycle created

Do not let sales context disappear

The delivery team needs more than a closed deal notification. They need scope, commitments, risks, and the client's first expected outcome.

FAQs

What is a client handoff checklist?

It is the list of scope, context, contacts, access, risks, and first deliverables passed from sales to delivery after a client signs.